Refund Policy
We want you to be satisfied with your purchase from Ceylon Royal Teas.
1. Eligibility :
Refunds are available for items that:
Are unopened and in original condition
Are returned within [15–30] days of delivery
2. Process :
To request a refund:
Contact us at info@ceylonroyalteas.com
Provide order number and reason
We will provide return instructions
3. Shipping :
Return shipping costs are the responsibility of the customer unless the return is due to our error.
4. Refunds :
Refunds will be issued to the original payment method within [7–10] business days after we receive the returned product.